Support

Get help with StepHigh.

For account, privacy, deletion, or app support, contact the StepHigh team.

Support email

support@stephigh.io

Privacy contact

privacy@stephigh.io

Response target

We aim to respond within 7 business days.

FAQ

Common questions

How do I delete my account?

Open StepHigh, go to Settings, choose Delete Account, and follow the confirmation steps. You can also use the data deletion page to request help.

Can I clear quiz history without deleting my account?

Yes. StepHigh settings include a clear quiz history option that removes recent practice history and resets quiz statistics.

Which sign-in methods are supported?

StepHigh supports email/password, Google, Apple, and Facebook sign-in.

Which exams does StepHigh support?

The app is structured for BECE and WASSCE practice, with Ghana as the first country focus.